A Faulty Software Update Causes Widespread Disruptions Worldwide
Crowdstrike’s Statement
Crowdstrike responded quickly to the reports of issues. The company confirmed the error in the update and worked intensively to find a solution. By midday on the day the problems peaked, Crowdstrike announced that the error had been fixed. Customers were directed to a download portal where they could download a new, error-free update.
Measures by Affected Companies
Affected companies and institutions worked tirelessly to resolve the issues as quickly as possible. IT teams worked around the clock to install the new updates and bring the systems back online. In many cases, the issues were resolved within a few hours, though some areas experienced longer-lasting disruptions.